Strategic Product Development Manager

2 weeks ago


Sydney, New South Wales, Australia SafetyCulture Full time
Product Manager - SafetyCulture is a customer and product-led SAAS company, with the mission to empower working teams to improve continuously. Our technology platform and products enable frontline workers to voice their concerns and leaders to make informed decisions on safety, quality, and improvement.

At SafetyCulture, we strive to be the chosen operations management platform for global teams, addressing complex customer problems affecting millions of users worldwide. As a Product-Led Business, we focus on creating impactful products that people love to use, balancing form, function, and emotional connection. Our product team starts with the customer, prioritizing direct conversations, interactions, and site visits. A Technical Product Manager at SafetyCulture is a unique role where you will engage directly with enterprise customers to handle white-labeling and tailor package offerings to meet client needs.

This is an opportunity to set precedence within the business and drive enterprise customer experience using our core product. The ideal candidate will have preferably worked in digital agencies and possess excellent communication skills. You will be responsible for creating solutions tailored to client needs and driving enterprise customer experience. This includes developing strategic plans, leading cross-functional teams, and driving change initiatives across the business.

The successful Technical Product Manager will have a deep understanding of customer needs, be passionate about championing those needs, and advocating for them in all business interactions. They will actively seek out learning and feedback, be comfortable analyzing product and customer data, and develop hypotheses. Strong communication skills are essential, as well as the ability to work effectively with cross-functional teams and manage tasks and interests from multiple stakeholder groups.

We offer flexible working arrangements, professional and personal training opportunities, hackathons, workshops, lunch & learns, community involvement, and more. We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their authentic selves to work each day.

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