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  • {"title": "Customer Experience Ambassador", "description": "Provide exceptional experiences for travelers worldwide as a Customer Experience Ambassador."}

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    {"text": "At Travel + Leisure Co., we put the world on vacation. Our mission is to deliver exceptional experiences for millions of travelers worldwide. As a Guest Experience Host, you will be at the heart of this mission, providing outstanding customer service and creating unforgettable experiences for our guests.Key Responsibilities:Generate sales...

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Customer Experience Ambassador

2 months ago

Seven Mile Beach, Australia Travel + Leisure Co. Full time
Unlock a World of Vacation Opportunities

At Travel + Leisure Co., our mission is to deliver exceptional experiences for millions of travelers worldwide. As a key member of our team, you will play a vital role in putting the world on vacation.

Key Responsibilities:

  • Generate sales appointments for our sales centers located at our amazing resorts and via livestream
  • Establish commonality and build rapport with customers to ensure an exceptional experience is delivered
  • Work closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process
  • Clearly articulate the benefits of traveling within our community
  • Meet targets and KPIs as set by the business
  • This role requires you to be available for weekend and public holiday shifts.

What We Offer:

  • Discounted hotel stays across the world
  • Subsidized Private Health Insurance (upon successful completion of probation period)
  • Professional development funding
  • Base hourly rate coupled with performance-based incentives
  • Monthly, Quarterly, and Yearly Recognition Programs

Requirements:

  • No experience required
  • Genuine passion for customer service and the local area
  • Excellent communicator with strong interpersonal skills
  • Enthusiastic, self-motivated, and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Opera) advantageous
  • Ability to recognize and solve problems in the workplace
  • Ability to work a flexible schedule, including nights, weekends, public, and school holidays.