Customer Experience Ambassador

4 weeks ago


Seven Mile Beach, Australia Travel + Leisure Co. Full time
Deliver Exceptional Vacation Experiences

We're passionate about putting the world on vacation at Travel + Leisure Co. Our mission is to create unforgettable experiences for millions of travelers worldwide. As a Guest Experience Host, you'll play a vital role in delivering exceptional customer service and sales appointments for our resorts.

Key Responsibilities:

  • Establish rapport with customers to ensure a seamless experience
  • Generate sales appointments for our sales centers and via livestream
  • Work closely with the resort operations team to provide a high level of service
  • Clearly articulate the benefits of traveling with Wyndham Destinations
  • Meet targets and KPIs as set by the business

What You'll Bring:

  • No experience required, but a genuine passion for customer service and the local area
  • Excellent communication and interpersonal skills
  • Enthusiastic, self-motivated, and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Opera) advantageous

Where You'll Begin Your Journey:

Wyndham Destinations Asia Pacific develops, markets, and sells vacation ownership interests in a network of 51 resorts across the Asia Pacific region. We're a division of Wyndham Destinations, the world's largest vacation ownership and exchange company. Our Pacific corporate offices are located on the Gold Coast in Australia, and we have offices in Singapore, Shanghai, Indonesia, Thailand, Japan, and Clark in the Philippines.

Why Choose Us:

We're a value-driven organization that promotes continual growth and development for our people. Some of our many benefits include:

  • Discounted hotel stays across the world
  • Subsidized Private Health Insurance (upon successful completion of probation period)
  • Professional development funding
  • Base hourly rate coupled with performance-based incentives
  • Monthly, Quarterly, and Yearly Recognition Programs

Be Part of a Global Team:

Hospitality is at the heart of all we do at Travel + Leisure Co. We're an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We're an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.



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