Customer Experience Ambassador

1 month ago


Seven Mile Beach, Australia Travel + Leisure Co Full time

Delivering Exceptional Experiences at Travel + Leisure Co.

We are seeking a highly motivated and enthusiastic Guest Experience Host to join our team on Seven Mile Beach. As a key member of our sales team, you will be responsible for generating sales appointments for our sales centers and providing exceptional customer service to ensure a seamless transition for owners and guests through the check-in process.

About Our Opportunity

This fast-paced environment is ideal for customer-obsessed individuals who are passionate about delivering exceptional experiences and building relationships with our customers. You will have the opportunity to work closely with the resort operations team and provide clear articulation of the benefits of traveling within Wyndham Destinations community.

What We Offer

As a Guest Experience Host at Travel + Leisure Co., you can expect a competitive hourly rate, coupled with performance-based incentives. You will also have access to discounted hotel stays across the world, subsidised private health insurance, professional development funding, and recognition programs.

Requirements

To succeed in this role, you will need to possess excellent communication skills, strong interpersonal skills, and a genuine passion for customer service. Impeccable presentation and professional grooming standards are also essential. Previous experience with a PMS system (Opera) is advantageous, but not required. You must also be able to work a flexible schedule, including nights, weekends, public, and school holidays.

Join Our Team

Travel + Leisure Co. is an equal opportunity employer, and we are committed to creating a diverse and inclusive work environment. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, please submit your application today.



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