Technical Trainer

4 weeks ago

Sydney, New South Wales, Australia Ford Motor Company Full time

About the Role:

As a Technical Trainer with Ford Motor Company, you will be responsible for delivering high-quality training to Ford technicians across our dealership network. Your primary focus will be on delivering Curriculum training, New Model Training (NMT), and Performance Improvement training to ensure our technicians have the necessary skills to meet training requirements and targets.

Main Responsibilities:

  • Deliver technical training sessions to Ford technicians, focusing on Curriculum training, NMT, and Performance Improvement training.
  • Assist dealers with technical training plans for technicians, review technical training materials, and provide in-depth instruction on Ford vehicle systems.
  • Supervise the Technical Training Centre, oversee the maintenance of the Technical Training Facility, and ensure training classrooms and work bays are ready for training sessions.
  • Provide hands-on demonstrations and practical exercises to reinforce technician knowledge of Ford vehicles.
  • Update training attendance and student completion details in the Learning Management System (STARS) and ensure training history data and learner records are accurate.
  • Support the Technical Training Supervisor and FOA/FNZ SEO Manager(s) to meet technical training requirements and targets.

Requirements:

  • A Training certification and/or previous experience/roles in the Technical Training arena.
  • Strong presentation and facilitation skills, with the ability to engage and motivate trainees through interactive learning activities and demonstrations.
  • Above average proficiency with MS Office products.
  • Proficiency in using automotive diagnostic tools, software, and equipment, with the ability to demonstrate proper operation and troubleshooting techniques.
  • Strong verbal and written communication skills.
  • Full Australian Drivers Licence.

About Us:

Ford Motor Company is committed to innovation and delivering exceptional customer experiences. We are evolving to focus on services, experiences, and software that will continue to power the freedom of movement for all Australians.

As a household name in Australia with almost 100 years of history, Ford is committed to delivering quality vehicles and exceptional customer experiences. Today, our Product Development team plan, design, develop, and test vehicles for global markets, including the award-winning Ranger and Everest. Our National Sales Company team provide marketing, sales, and service expertise, supporting our national dealer network, with a focus on providing amazing customer experiences.

Benefits:

  • Work-Life Balance: Enjoy the flexibility to create a work schedule that fits your life, with options for hybrid work and flexible hours.
  • Recharge and Rejuvenate: Take advantage of 12 extra days off per year to recharge and pursue your passions, ensuring a healthy work-life balance.
  • Drive the Latest Ford: Get behind the wheel of a brand-new Ford at a discounted rate with our exclusive vehicle lease program.
  • Belong and Thrive: Connect with like-minded colleagues and contribute to a diverse and inclusive workplace through our Employee Resource Groups: Ford Pride, Women of Ford, and Ford Empowering Diverse Abilities.
  • Invest in Your Future: We are committed to your professional growth. Take advantage of our comprehensive training programs, both internal and external, to develop your skills and advance your career.
  • Support Your Family: Enjoy peace of mind with our paid parental leave program, allowing you to focus on your family during this important time.
  • Give Back to the Community: Make a difference by volunteering your time and skills, with paid volunteer days to support causes you care about.

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