
Software Solutions Specialist
6 days ago
We are seeking a skilled professional to join our team as a Software Solutions Specialist in Melbourne. As a key member of our consultancy service, you will play a crucial role in delivering high-quality software solutions to our clients.
Your Key Responsibilities:
- Collaborate with project managers and stakeholders to establish timelines and plans for software implementation;
- Conduct discovery sessions to review clients' key processes and identify gaps in their requirements;
- Document business process flows to demonstrate understanding of clients' processes;
- Design end-to-end software solutions involving key stakeholders in each area;
- Analyze and optimize system use to help clients achieve the best possible return on investment;
- Evaluate call activity and analysis with customers to identify opportunities for improvement;
- Suggest software add-ons and change management to meet evolving client needs;
Your Skills and Qualifications:
- Strong analytical and problem-solving skills;
- Excellent communication and collaboration skills;
- Ability to work effectively in a fast-paced environment;
- Proficiency in software implementation and configuration;
- Knowledge of business operations and retail best practices.
Benefits:
This is an excellent opportunity to join a dynamic team and contribute to delivering high-quality software solutions to our clients.
Other Requirements:
Please note that this position requires flexibility and adaptability, as well as strong technical and interpersonal skills.
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