Administrative Assistant for Patient Services
2 weeks ago
Job Opportunity: Medical Front Desk Administrator
">We are seeking an organized and efficient Medical Front Desk Administrator to provide exceptional patient care and administrative support in a fast-paced environment.
">- Provide warm and welcoming service to patients and callers, answering phone calls promptly and efficiently
- Schedule appointments and manage patient registration details
- Issue invoices and receipts, as well as handle cash, EFTPOS, and other payments
- Prepare and record outgoing mail, open and distribute incoming mail, and scan or file patient correspondence
- Perform administrative tasks such as batching and online claiming, as directed by the supervisor
- Maintain knowledge of workplace health and safety principles, including infection control
- Assist with general housekeeping and cleaning of the waiting room
- Participate in staff meetings and training sessions
Requirements:
- Previous experience in a medical front desk role is preferred
- Excellent interpersonal and communication skills
- Ability to work flexible hours, including weekends and school holidays
- Well-presented, friendly, courteous, and obliging demeanor
- Commitment to ongoing professional development
- Prioritization and organizational skills
Working Conditions:
- Casual position
- Shift work, including 10 hour shifts and day shifts
- Australia Work Authorization required
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