Administrative Assistant

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $27,200 - $32,800

Administrative Assistant - Patient Services

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This role is ideal for an organized and detail-oriented individual who enjoys working in a fast-paced environment. You will be responsible for scheduling appointments, managing referrals, and providing excellent customer service to patients and staff.

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The successful candidate will have previous experience in customer-facing roles and possess strong communication skills. They will be able to work effectively in a team environment and adapt to changing priorities.

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In return, you will enjoy a dynamic and supportive work environment with opportunities for professional growth and development.

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About the Department

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The Molecular Imaging and Therapy Department operates at two hospital campuses and provides a range of services to inpatients, emergencies, and outpatients. The department is rapidly evolving with new technologies and research initiatives.

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You will work closely with medical staff, technologists, and clerical colleagues to provide efficient services and maintain high-quality patient care.

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Key Responsibilities

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  • Organize and schedule appointments and referrals within specified timeframes.\
  • Manage enquiries from internal and external sources, ensuring professional, efficient, and effective communication.\
  • Utilize Austin Health IT systems to access results, reports, and other necessary data.\
  • Prepare data using Microsoft Office software.\
  • Work shifts across both hospital campuses.\
  • Maintain accurate records and files.\
  • Contribute to a positive and respectful work environment.\
  • Adhere to all relevant policies and procedures.\\/ul">

About You

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To succeed in this role, you will need:

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  • \
  • A high school diploma or equivalent.\
  • Previous experience in a customer-facing role, preferably in a healthcare setting.\
  • Excellent communication and interpersonal skills.\
  • Ability to work effectively in a team environment.\
  • Strong organizational and time management skills.\
  • Familiarity with Microsoft Office software.\
  • A flexible approach to work arrangements.\\/ul">

Benefits

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We offer a comprehensive benefits package, including salary packaging options, wellness programs, and career development opportunities.

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As a valued member of our team, you will enjoy a competitive remuneration package, recognition for your contributions, and opportunities to grow professionally.

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