
Customer Services Leadership Position
4 days ago
Strategic Leader Wanted for Customer Services Excellence
Ideal candidate will lead and develop high-performing teams, drive revenue growth, and ensure high-quality service delivery across customer service operations.
This role offers a unique opportunity to shape the future of customer service excellence in a fast-paced, performance-driven environment.
About the Role
- Job Summary
- Lead Parts Sales, Service, and Technical departments with oversight across parts operations, material management, warranty, and quality.
- Develop and implement strategic sales and service plans, collaborate with senior leadership to align departmental goals with broader business objectives.
Responsibilities
- Main Responsibilities
- Drive revenue growth, optimize inventory management, and ensure high-quality service delivery across customer service operations.
- Lead and develop high-performing teams; implement strategic sales and service plans; collaborate with senior leadership to align departmental goals with broader business objectives.
Qualifications
- Skill Requirements
- Strong commercial acumen, excellent leadership skills, and a customer-first mindset.
- Proven track record in parts sales and service management within the commercial truck or heavy vehicle sector.
- Ability to thrive in a fast-paced, performance-driven environment.
Benefits
- What We Offer
- A dynamic work environment with opportunities for professional growth and development.
- A supportive and inclusive multicultural workforce.
- Ongoing training and career development within the organization.
Apply
Join our team and help shape the future of customer service excellence.
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