Customer Services Leadership Position

4 days ago


Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $120,000
Job Title

Strategic Leader Wanted for Customer Services Excellence


Ideal candidate will lead and develop high-performing teams, drive revenue growth, and ensure high-quality service delivery across customer service operations.


This role offers a unique opportunity to shape the future of customer service excellence in a fast-paced, performance-driven environment.


About the Role
  • Job Summary
  • Lead Parts Sales, Service, and Technical departments with oversight across parts operations, material management, warranty, and quality.
  • Develop and implement strategic sales and service plans, collaborate with senior leadership to align departmental goals with broader business objectives.

Responsibilities
  • Main Responsibilities
  • Drive revenue growth, optimize inventory management, and ensure high-quality service delivery across customer service operations.
  • Lead and develop high-performing teams; implement strategic sales and service plans; collaborate with senior leadership to align departmental goals with broader business objectives.

Qualifications
  • Skill Requirements
  • Strong commercial acumen, excellent leadership skills, and a customer-first mindset.
  • Proven track record in parts sales and service management within the commercial truck or heavy vehicle sector.
  • Ability to thrive in a fast-paced, performance-driven environment.

Benefits
  • What We Offer
  • A dynamic work environment with opportunities for professional growth and development.
  • A supportive and inclusive multicultural workforce.
  • Ongoing training and career development within the organization.

Apply

Join our team and help shape the future of customer service excellence.


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