Care Coordinator

1 month ago

Swan Hill, Australia Uniting AgeWell Full time
About Us

At Uniting AgeWell, we're dedicated to supporting older people to live life to their potential while remaining in their home. Our focus is on delivering high-quality services and care, with a commitment to kindness, respect, integrity, innovation, and inclusion.

Why Choose Uniting AgeWell?
  • Award-winning hourly rates
  • Salary packaging benefits up to $15,900 + $2,650 annually
  • Annual Leave loading
  • Career pathways, education, and training opportunities
  • Comprehensive Employee Assistance Program available 24/7
  • Enhanced Parental Leave options
  • Location options within our Uniting AgeWell network
  • A not-for-profit, values-based organisation
About the Role

The Care Organiser is a part-time position based in our Swan Hill office, working Monday to Friday for 30 hours per fortnight. The primary purpose of this role is to manage and support the effective delivery of Uniting AgeWell Home Care programs.

  • Provide excellent first-point service to clients, visitors, and staff
  • Build customer relationships and greet clients promptly and courteously
  • Effective management of office systems and supplies
  • Monitor and manage group email inboxes, post, and other forms of communication
  • Manage database entries and appropriate documentation
  • Escalation and management of client enquiries, complaints, and incidents
About You

We're looking for someone who is passionate about making a difference in the lives of our clients. If you have:

  • Ability to thrive in a fast-paced environment with strong problem-solving skills
  • Excellent customer service skills with a friendly and professional demeanor
  • Proven ability to excel in fast-paced environments with adaptability and resourcefulness
  • Demonstrated ability to manage multiple tasks with attention to detail and accuracy
  • Experience in creating and maintaining rosters within the health sector
  • Strong communication skills with a compassionate and empathetic approach
  • Proficient in working collaboratively within a team and independently
  • Exceptional time management skills and high organisation
  • Experience utilising client management systems
Essentials for Working in Aged Care
  • A current Working With Children Check card
  • Current and ongoing flu vaccinations
  • Australian working rights
  • Ability to pass a national police clearance or NDIS Workers screen

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