Aboriginal Liaison Officer
4 weeks ago
Join NSW Government in a rewarding role that makes a difference in the lives of Aboriginal and Torres Strait Islander patients.
About the RoleThis is an exciting opportunity to work in a non-clinical role in a clinical environment, supporting patients identifying as Aboriginal and/or Torres Strait Islander and their families/carers while receiving care at Auburn Hospital.
Key Responsibilities- Provide advocacy, referrals, and liaison during hospital care and discharge.
- Develop links with local Indigenous communities and organisations.
- Assist in developing hospital programs to meet Aboriginal-specific health standards.
- Holds or aspires to hold a minimum Certificate III qualification in Aboriginal Primary Health Care or a minimum Certificate III health qualification in the area of care in which the Aboriginal Health Worker works.
- Evidence of Diversity Claim: Aboriginal and/or Torres Strait Islander.
- Ability to assess the needs of Aboriginal patients and to advocate on their behalf in the health system.
- Ability to establish and maintain effective working relationships with a range of health professionals across the area in working with Aboriginal patients, their families, and communities.
- Knowledge of a range of community-based support services and programs to assist Aboriginal patients and their families in addressing their health care needs.
- Effective interpersonal skills with a demonstrated ability to develop and maintain relationships with clients.
- Understanding of the management of patient complaints and patient privacy and escalation processes.
- Competence in the use of databases, electronic documentation, and computer-based administrative systems.
- Demonstrated skill in the analysis of complex issues, problem-solving, formulating new approaches, and implementing comprehensive change programs and improvement strategies, including the ability to develop and monitor outcomes.
- License: Class C Driver's License.
This is an Aboriginal and/or Torres Strait Islander Identified position. Please see essential criteria. An applicant's race is a genuine occupational qualification for this role and is authorised under Section 14(d) of the Anti-Discrimination Act 1977, NSW. Please include some information about your Aboriginal Australian/Torres Strait Islander identity in the cover letter of your application. If offered an interview, you can expand on this information at the interview itself in response to questions from an Aboriginal panel member.
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit Aboriginal and/or Torres Strait Islander people are encouraged to apply.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
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