Support Donation Professionals

6 days ago


Melbourne, Victoria, Australia beBeeDonation Full time $45,950 - $86,320
Clinical Support Specialist

This is a unique opportunity to be part of a life-giving team where you will support our donors through their donation process.

Key Responsibilities:
  • Greet and interview potential donors to understand their eligibility and suitability to donate.
  • Create a donor experience they'll love—and want to come back.
  • Complete routine blood pressure and haemoglobin tests.
  • Set up machines and collections equipment.
  • Insert and remove needles safely to collect whole blood, plasma, and platelets.
  • Monitor donors post-donation and assist them with rebooking their next donation.
  • Work collaboratively to achieve collection targets.
Requirements:
  • A genuine passion to deliver an exceptional service to our donors.
  • Excellent customer-facing skills.
  • Comfortable with needles and blood/biological materials.
  • Occasionally lift between 9-22.7 kgs.
  • Support and foster a fantastic team culture.
  • Frequently stand, walk and bend to set up and pack down machines and blood products.
  • Be flexible to work varied shifts on a fortnightly rotating roster from Monday to Sunday, including weekends and afternoon shifts.
Benefits:
  • Minimum 5 weeks annual leave (up to 6 weeks).
  • Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment.
  • 14 weeks paid parental leave - no waiting period for either parent.
  • Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone.
Additional Perks:
  • We offer a supportive and inclusive workplace environment.
  • Ongoing training and development opportunities.


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