EPMO Resource Manager and Team Leader

5 days ago

Sydney, New South Wales, Australia Aged Care Quality and Safety Commission Full time
About the Role

The Aged Care Quality and Safety Commission is seeking a highly skilled Resource Manager to join our Enterprise Portfolio Management Office (EPMO). As a key member of our team, you will be responsible for managing and monitoring the resource allocation for the EPMO, ensuring that our resources are well-managed, monitored, and supported to achieve our objectives.

Key Responsibilities
  • Assign available employees to projects in accordance with their skillsets and project requirements.
  • Monitor day-to-day project activities and corresponding resourcing.
  • Capacity planning, ensuring that resources have capacity to work on upcoming projects.
  • Monitoring and managing resources workload, utilisation, and overtime hours.
  • Manage resource conflicts.
  • Overcome resource shortages by means of resource management techniques, reallocating resources, assigning more staff.
  • Understand all current and upcoming projects within the Commission and be able to plan resourcing accordingly.
  • Collaborate with the Commission's People and Culture team regarding staff training, compensation, and benefit planning, payroll administration, and hiring of new staff.
  • Documenting of processes, e.g. weekly utilisation reports.
  • Report Resource Status to the EPMO Leadership Team – raising risks and keeping the team informed of current resource status.
  • Reporting Resource Status to the Senior Director and Executive Director as required.
Key Accountabilities
  • Under the direction of the Director of the EPMO, oversee and coordinate the rollout of resources across the Commission's projects.
  • Lead the recruitment and onboarding of resources required for the EPMO spokes.
  • Monitor and report on resource workload, utilisation, and overtime hours.
  • Prepare reports for the EPMO Leadership team and Senior Director and Executive Director regarding utilisation overview, associated risks, dependencies, and any risks.
  • Monitoring and evaluating the achievement of KPIs and deliverables for EPMO spokes to ensure stakeholders and associated projects are being covered adequately.
  • Overseeing and supporting the development of processes and guidelines for the request and allocation of resources.
Requirements
  • Bachelor's degree in human resource management, business management, or equivalent.
  • Experience managing programs and projects, including effective change management.
  • Ability to adhere to established business practices and project methodologies.
  • Strong stakeholder engagement and communication skills.
  • Critical thinking, analytical, and forecasting skills.
  • Conflict-resolution and problem-solving skills.
  • Flexibility and good decision-making skills.
  • Managerial and time-management skills.
  • Experience using PPM Tools, Power BI, and Agile approaches to Project Management.
  • Experience with organisational development, change, or business improvement programs.
  • Understanding of the Commission's internal and external operating context.

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