Strategic Experience Architect

4 days ago

Australia beBeeStrategy Full time $90,000 - $125,000
Job Title: Strategic Experience Architect

Unlock Business Growth through Compelling Experience Strategies.

About the Salesforce Strategy Designer Certification Exam

The Salesforce Strategy Designer certification is designed for experts who create impactful experience strategies that drive business outcomes using the Salesforce Platform. Professionals with this skill set span across business, innovation, design, and delivery.

Exam Details
  • Content: 60 multiple-choice/single-select questions (Choose one correct option from three options provided)
  • Time allotted to complete the exam: 105 minutes
  • Passing Score: 70% (42 Questions out of 60)
Key Topics for the Salesforce Strategy Designer Certification Exam
  1. Value Design: 32%
  • Given a customer scenario, craft an effective challenge statement that pairs a business objective with a user problem, to frame the scope and altitude of a design project.
  • Based on the challenge statement, identify the metrics and signals that define success.
  • Given a customer scenario, evaluate how the internal dynamics of the organization might impact your recommendation on the right approach to solving the challenge statement.
  • Given a scenario, explain how key external context for innovation might influence or impact the organization's strategy.
  • Defend the rationale for strategic directions, including how they satisfy business and user needs, and future implications.
  • Given a customer scenario, advocate for ethics and values on behalf of both users and the organization.
  • Given a business need, connect user needs to high-level Salesforce capabilities.
  • Given a customer scenario, determine the criteria for feasibility, desirability, and viability within a user experience.
  • Given a customer scenario, identify the best methods of co-creation to employ with customers and stakeholders.
  • Given a scenario, craft a strategy to create alignment.
  • Given evolving internal dynamics, identify the key relationships needed to solve the challenge statement.
  • Given an audience description, identify the best presentation techniques for communicating a vision.
  • Given a scenario, utilize the tools for productive cross-discipline collaboration.
  • Given an aligned vision, create a roadmap for implementation that is feasible and holds true to the vision in every iteration.
  • Given a scenario, determine the technical and business capabilities that underpin delivery of vision to solution.
  • Given a scenario of disparate business and technical deliverables within a design/build team, facilitate productive collaboration.
  • Given a scenario, determine the knowledge and skill infusions needed in the creation of a vision.
Important Topics for Salesforce Strategy Designer Certification Exam: One important point to note about Salesforce Strategy Designer exam is that usually Salesforce Certifications have questions where you have to select:
  • One correct answer from four options
  • Two correct answers from four options
  • Three correct answers from five options
Best Practices for Goal Setting & Research
  • SMARTE framework: Specific, Measurable, Achievable, Relevant, Time-bound, and Ethical
  • Desirability: Think of this as what's valuable to the user
  • Viability: Think of this as what's valuable to the business
  • Feasibility: Think of this as what's technically possible
Design Process
  • Use design research to inform your strategy
  • Create an effective challenge statement
  • Identify metrics and signals that define success
  • Develop a roadmap for implementation that is feasible and holds true to the vision in every iteration
  • Facilitate productive collaboration between disparate business and technical deliverables
Intangible Deliverables
  • Sympathy vs Empathy
  • Guidelines for developing positive, healthy relationships at work
  • Executive summary
Presenting to Executives
  • Practice, practice, practice
  • Get your timing right
  • Project confidence
  • Expect the unexpected

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