ICT Support Specialist

20 hours ago

Brisbane, Queensland, Australia beBeeInformation Full time $60,000 - $80,000
Job Opportunity

We are seeking an ICT Technical Officer to join our ICT department on a full-time basis.

This role involves providing level 1 and 2 support to users, testing, installation and maintenance of computers, peripherals, office equipment, software and security systems as required.

  • Provide high-quality 1st and 2nd-level ICT support and Service Desk functions
  • Monitor and manage ICT support requests through the Service Desk system, via telephone and personal presentation
  • Resolve and document ICT support requests

The ideal candidate will have a strong understanding of Microsoft 365 suite and excellent customer service skills. A Bachelor of Information Technology or related experience is desired but not essential.

This is an exciting opportunity to work with a diverse team and contribute to the growth and development of our organization.

We offer a dynamic and supportive work environment that fosters collaboration and innovation.

Our team is passionate about delivering exceptional results and making a real difference in the industry.

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