Financial Markets Support Specialist

5 days ago

Sydney, New South Wales, Australia Anton Murray Consulting Full time

We are seeking a highly skilled Financial Markets Support Specialist to join our team at Anton Murray Consulting in Sydney. As a key member of our Capital Markets Trading Support Analyst team, you will be responsible for providing technical and functional support to traders and operations partners across various technologies used by Brokerage Capital Market applications.

The ideal candidate will have previous financial markets experience, preferably with OMS experience in direct support of a trading team. Strong communication skills, both written and verbal, are essential to effectively communicate with traders and resolve issues in an analytical and logical manner.

Key Responsibilities:

  • Provide technical and functional support to traders and operations partners
  • Support business and operations partners and clients, and liaise with upstream and downstream application teams
  • Candidates should be available Monday – Friday, along with expectations of escalation from the business and/or team members
  • A good understanding and/or functional expertise in brokerage or any other OMS (Order Management System) trading support functions is required
  • The Candidate is expected to be located in Sydney and work on the trading floor in the Sydney office a minimum of 5 days a week

Required Skills/Experience:

  • Previous financial markets experience required – ideally OMS experience in direct support of a trading team
  • Ability to speak to traders confidently – excellent oral and written communication skills and solid understanding of technologies in financial institutions, including trade applications, required
  • 1-2 years of FIX Protocol experience required
  • Reasonably in-depth functional and/or industry knowledge – Brokerage / Security Finance – required
  • ~3-7 years of work experience in any OMS, ideally Flextrade, highly regarded
  • Experience working in Onsite/Offshore models, in particular supporting APAC, UK, and US business lines
  • Experience in incident management, understanding of ticket workflows and use of escalation. Experience with ServiceNow/ITIL Methodologies is mandatory
  • Highly flexible and adaptable to change with Effective communication and interpersonal skills
  • Problem resolution in an analytical and logical manner, to troubleshoot root cause and resolve production incidents

This role offers a high hourly rate of $85 per hour, including super, dependent on prior experience.

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