Claims Consultant
1 day ago
We are seeking a highly skilled and experienced Claims Consultant to join our team at Tal Services Limited. As a Claims Consultant, you will be responsible for assessing and investigating life claims in accordance with our claims philosophy, claims procedures, and policy wording.
Key Responsibilities- Manage all communication with clients relating to the management of their claim
- Provide exceptional customer service to Administrators, Clients, and Claimants
- Assess and investigate new and existing claims within agreed service standards and in accordance with claims philosophy, policy wording, and claims procedures
- Prepare individual management plans for all claims and record actions as they occur
- Authorize payment of third-party provider accounts
- Calculate claim payments and obtain appropriate sign off in accordance with the delegation of authority
- Ensure claims are paid in accordance with service standards once all requirements are to hand
- Demonstrated experience in a similar position involving life/lump sum/trauma/critical illness/injury/TPD or death claims
- Group claims case assessing/management experience is highly desired
- Legal experience relating to personal injury or TPD and Workers Compensation also viewed favourably
- Ability to build rapport and empathy with customers during difficult times
- Passionate and driven with a natural willingness to continue to learn
Tal Services Limited is a leading provider of life insurance and superannuation products. We are committed to delivering exceptional customer service and providing our customers with the support they need during difficult times. We value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all employees.
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Sydney, New South Wales, Australia Tal Services Limited Full time{"title": "Senior Claims Consultant", "description": "Job SummaryWe are seeking a highly skilled Senior Claims Consultant to join our team at Tal Services Limited. As a Senior Claims Consultant, you will be responsible for the proactive management of a portfolio of complex life insurance claims in accordance with our claims philosophy, claims handling...
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Sydney, New South Wales, Australia Tal Services Limited Full time{"Job Title": "Senior Claims Consultant", "Job Summary": "We are seeking a highly skilled Senior Claims Consultant to join our team at Tal Services Limited. As a Senior Claims Consultant, you will be responsible for the proactive management of a portfolio of complex life insurance claims in accordance with our claims philosophy, claims handling procedures,...
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