
Senior Mental Health Coordinator
5 days ago
About Us
">We offer mental health services for adults and youth, striving to make a positive impact in recovery journeys.
The Wollongong Mental Health Hub">This community service provides outreach and in-hub support for mental health and wellbeing. Everyone in the community is welcome.
Key Responsibilities:
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- Main point of contact for communication, providing exceptional secretarial and reception services to young people and clinical staff.
- Taking incoming calls, directing callers to the right staff member, and scheduling appointments.
- Maintenance of client records and general office duties such as mail opening, typing, scanning, filing, and archiving.
- Closing and securing the building at the end of the day.
- Preparing medical letters for the clinical team and monitoring Mental Health Care Plans.
- Liaising with the Clinical Service Manager on MBS billing and client pathways.
Requirements:
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- A Certificate III in Medical Administration or similar qualification is ideal.
- Excellent administration, time management, and organisational skills are essential.
- Knowledge of the health sector and ability to work with diverse backgrounds is required.
- Successful experience in multidisciplinary teams and strong communication skills are necessary.
- Demonstrated customer service skills, problem-solving, and organisational abilities are crucial.
- Proficient Microsoft Office skills and understanding of duty of care and confidentiality are required.
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