Travel Emergency Response Specialist

7 days ago


Brisbane, Queensland, Australia beBeeEmergency Full time $70,000 - $95,700
Job Description

We are seeking a professional to provide immediate assistance to customers experiencing emergencies while traveling. This role requires handling incoming calls and messages with urgency, empathy, and professionalism.

  • Coordinate emergency services including medical evacuations, hospital admissions, or replacement travel arrangements
  • Liaise with hospitals, doctors, service providers, and internal claims teams
  • Keep detailed and accurate case notes
Required Skills and Qualifications
  • Experience in customer service, emergency response, or assistance (ideally within insurance, healthcare, or travel)
  • Ability to manage emergency situations
  • Excellent communication skills

This is a hybrid role that requires working from home up to 50% of the week.



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