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Client Service Officer

2 months ago

Newcastle, New South Wales, Australia MBC Recruitment Full time
{"title": "Client Service Officer", "description": "Job Summary

We are seeking a highly skilled and motivated Client Service Officer to join our team at MBC Recruitment. As a Client Service Officer, you will be responsible for delivering high-quality services to our clients, ensuring that their needs are met in a timely and efficient manner.

Key Responsibilities
  • Administer trusts and estates, ensuring that all necessary documents are completed and filed in a timely manner.
  • Communicate with beneficiaries, ensuring that they are informed of the progress of their estate administration.
  • Work closely with our clients to understand their needs and preferences, and provide tailored solutions to meet their requirements.
  • Manage a caseload of approximately 50 matters, prioritizing tasks and deadlines to ensure that all work is completed to a high standard.
  • Develop and maintain strong relationships with our clients, ensuring that they feel valued and supported throughout the estate administration process.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work independently and as part of a team, with a strong focus on delivering high-quality results.
  • Knowledge of estate administration laws and regulations, with the ability to apply this knowledge in a practical context.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced Client Service Officer looking for a new challenge, we encourage you to apply for this exciting opportunity.

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