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Cloud Endpoint Technical Specialist
2 months ago
At Microsoft, we're committed to empowering our customers to thrive in a rapidly changing world. As a Cloud Endpoint Technical Specialist, you'll play a critical role in helping our enterprise customers modernize their endpoints and adopt a Zero Trust security model.
Job PurposeAs a pre-sales technical specialist, your primary goal will be to establish confidence and trust with our customers, enabling them to leverage Microsoft 365 Solutions, including Windows endpoints, managed by Modern IT using Microsoft Endpoint Manager, Azure AD, and 'as-a-service' model technologies.
Responsibilities- Scale Customer Engagements: Proactively reach out to customers, leveraging your expertise in Microsoft products and solutions, to understand their business challenges and determine the necessary technology strategy.
- Build Strategy: Provide strategic, technical, and partner input to develop competitive strategies, leveraging knowledge of partners, open-source solutions, and competitors.
- Solution Design and Proof of Concept: Demonstrate architectural design sessions and proof of concept sessions, presenting and applying architecture patterns for design, development, configuration, and deployment/adoption/governance planning.
- Change Management and Adoption: Drive adoption and change management by developing a clear strategy and execution plan, including readiness assessments, value realization, and optimization.
- Capability in Conducting Pilots: Conduct pilots to confirm the endpoint strategy and value proposition, preparing the environment for deployment, and defining enterprise deployment programs.
- Collaborator and Orchestrator: Work in a v-team, driving technical solutions to drive the success of customers and Microsoft.
- Education and Development: Proactively identify learning gaps, monitoring and responding to internal tech community posts, attending community calls, sessions, hackathons, etc.
- Leverage Partner Ecosystem: Act as the liaison between the partner and team, facilitating partner resources and processes, and identifying cloud endpoint skill and resource gaps.
