Claims Recovery Specialist

5 days ago

Sydney, New South Wales, Australia beBeeRecovery Full time $95,000 - $118,000

About our team:

We're a group of professionals dedicated to helping individuals recover from injuries and get back to their normal lives. Our approach focuses on providing holistic support, empowering our team members to deliver exceptional results.

Our goal is to redefine the standards of excellence in claims management by offering tailored solutions that meet the unique needs of each case. We strive to build strong relationships with our clients, understanding their challenges and working closely with them to achieve the best possible outcomes.

We're committed to creating a supportive environment where our team members can thrive, develop their skills, and grow their careers. By investing in our people, we ensure they have the necessary expertise to provide high-quality services to our clients.

We believe in the importance of specialization and segmenting cases based on injury type and claim duration. This approach enables us to allocate the right skillset to the right role, resulting in more effective and efficient claims management.

The benefits of joining our team include:

  • A 90-day onboarding program to help you settle into your new role
  • Dedicated Capability Specialists for ongoing support and guidance
  • Job rotation opportunities to promote staff wellbeing and career growth
  • A Personal Injury Taskforce to support teams during periods of leave

In this role as a Claims Recovery Specialist, you will play a critical part in advising and supporting our Claims teams across various aspects of medical management. Your primary responsibilities will include:

Providing case management support across a range of cases at different stages of their return-to-work journey

Engaging with insured employers, injured employees, rehabilitation professionals, medical practitioners, and legal providers to achieve the best possible outcomes for all parties

Supporting the physical and psychological needs of our injured workers through additional mental health, technical, and rehabilitation support hubs

Contributing to excellent return-to-work outcomes and leading the end-to-end claims management life cycle

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