Customer Portfolio Strategist

3 days ago


Newcastle, New South Wales, Australia beBeeStrategist Full time $100,000 - $120,000
Assistant Manager Job Description

 

Job Overview

 

As a dedicated and experienced professional, you will partner with the Relationship Manager to deliver exceptional customer service, compliance, and strategic solutions across a portfolio of customers.

 

Key Responsibilities:

  • Collaborate with Relationship Managers to enhance customer experiences, develop solutions, and provide insights to drive business growth.
  • Conduct comprehensive financial analysis and implement effective customer strategies to meet evolving needs.
  • Establish and maintain a strong professional profile in the market, staying informed about customer industries and associated markets.
  • Work closely with internal teams and stakeholders to achieve shared goals and objectives.
  • Embody the ANZ Values in daily interactions with customers and colleagues.

 

Requirements:

  • Maintain a well-managed portfolio that meets all relevant policies and procedures.
  • Ensure seamless control over workflows across compliance and customer fulfillment processes.
  • Develop and maintain a deep understanding of customer business and financial needs.
  • Provide timely solutions for account maintenance and simple customer requests.
  • Support Relationship Managers in managing portfolios of SME customers.
  • Collaborate with Product Partners and stakeholders to fulfill customer needs.
  • Engage specialist teams as required.

 

Why Work with Us:

You'll have the opportunity to make a meaningful impact in a dynamic and supportive environment. At ANZ, you'll find the resources, opportunities, and support needed to take your career to the next level.



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