
Customer Portfolio Strategist
3 days ago
Job Overview
As a dedicated and experienced professional, you will partner with the Relationship Manager to deliver exceptional customer service, compliance, and strategic solutions across a portfolio of customers.
Key Responsibilities:
- Collaborate with Relationship Managers to enhance customer experiences, develop solutions, and provide insights to drive business growth.
- Conduct comprehensive financial analysis and implement effective customer strategies to meet evolving needs.
- Establish and maintain a strong professional profile in the market, staying informed about customer industries and associated markets.
- Work closely with internal teams and stakeholders to achieve shared goals and objectives.
- Embody the ANZ Values in daily interactions with customers and colleagues.
Requirements:
- Maintain a well-managed portfolio that meets all relevant policies and procedures.
- Ensure seamless control over workflows across compliance and customer fulfillment processes.
- Develop and maintain a deep understanding of customer business and financial needs.
- Provide timely solutions for account maintenance and simple customer requests.
- Support Relationship Managers in managing portfolios of SME customers.
- Collaborate with Product Partners and stakeholders to fulfill customer needs.
- Engage specialist teams as required.
Why Work with Us:
You'll have the opportunity to make a meaningful impact in a dynamic and supportive environment. At ANZ, you'll find the resources, opportunities, and support needed to take your career to the next level.
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