System Performance Specialist

2 weeks ago

Perth, Western Australia beBeeTechnical Full time $100,000 - $140,000

The Role of a Technical Support Engineer is to play a key role in ensuring the smooth operation of systems. This involves monitoring and troubleshooting issues that may impact system performance, as well as working closely with clients to resolve faults and failures.

About this Position
  • Monitoring system performance and identifying potential issues before they become major problems.
  • Troubleshooting and resolving technical issues that may be impacting system performance.
  • Working closely with clients to understand their needs and provide effective support.
  • Collaborating with other teams to ensure timely response and resolution of client-initiated tickets.

This is a challenging and rewarding role that requires strong analytical and problem-solving skills, as well as excellent communication and teamwork abilities.

In addition to these core responsibilities, we are seeking someone who is able to contribute to the development of new features and improvements that will add value for our clients.

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