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Concession Manager

2 months ago

Adelaide, South Australia Country Road Group Full time
About the Role

We are seeking an experienced Concession Manager to join our team at David Jones Rundle Mall in SA. As a Concession Manager, you will be responsible for delivering the concession store's financial targets and company key performance indicators.

Key Responsibilities
  • Customer Centric Culture: Drive a customer-centric culture, creating a warm and meaningful in-store experience.
  • Sales and Profit Growth: Drive sales, profit, and productivity by ensuring the achievement of all key performance indicators as set by the business.
  • Team Empowerment: Ensure the team has an understanding of all business objectives, with a clear focus on commercial acumen.
  • Leadership and Development: Inspire and empower your team through collaborative leadership, training, and development.
  • Collaboration and Communication: Work collaboratively with other Concession, Floor Managers, and Cluster Managers.
Requirements
  • Retail Experience: A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
  • Management Experience: Proven experience in managing a fast-paced retail, hospitality, or similar business.
  • Financial Management: Ability to manage budgets, interpreting financial reports, and generating efficient rosters.
  • Team Management: Experience managing the performance, productivity, training, and development of a large team.
  • Operational Excellence: Operational excellence, experience with stock control, and visual merchandising.
  • Relationship Building: Ability to build strong relationships with stakeholders across the business.
About Us

Witchery is an Australian fashion brand, delivering on-trend pieces that capture fashion's latest mood. We're a daily source of inspiration, empowering today's women to express themselves through our collections wherever their life or ambition may take them.

We mix directional must-haves with beautiful basics, then add the finishing touches by way of fashion-forward accessories. We are the Style Authority. We are Witchery.