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Campus Printer Specialist

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Wollongong City Council, Australia beBeeCustomer Full time $45,000 - $65,000
Job Summary

We're seeking a skilled technician to provide on-site support for printers and copiers in a busy campus environment. As an Onsite Print Specialist, you will be responsible for troubleshooting issues, managing toner and consumables, and delivering great customer service.

About the Role
  • Provide technical assistance - Help students and staff with printer and copier problems, ensuring prompt solutions.
  • Manage inventory - Deliver and monitor stock across campus and nearby locations.
  • Diagnose and troubleshoot faults - Keep printers and copiers operational and minimize downtime.
  • Deliver exceptional customer service - Be a friendly and reliable point of contact for the campus community.
  • Manage cash handling - Oversee two on-campus kiosks, including EFTPOS system maintenance, balancing, and banking.
  • Offer additional services - Provide binding and laminating services for students and staff.
  • Collaborate and report - Document service activities and liaise with the university IT and support teams to keep processes seamless.
About You

You'll thrive in this role if you:

  • Have a technical mindset and enjoy solving complex problems.
  • Provide outstanding customer service and communicate effectively.
  • Are organized and able to manage multiple tasks efficiently.
  • Are proactive and adaptable, ready to take on a variety of tasks each day.
  • Are eager to learn - we'll provide all the training you need to succeed.
What We Offer
  • Casual role with full-time hours - a chance to learn on the job while enjoying consistent hours.
  • Full training provided - no experience required, just a willingness to learn.
  • Competitive pay that recognizes your contribution.
  • A supportive, down-to-earth culture where your work is valued.
  • Extra perks, including birthday leave and wellbeing days to recharge.
  • Variety and growth - no two days are the same, and there's always something new to learn.
Requirements
  • Seniority level: Entry-level.
  • Employment type: Casual.
  • Job function: Technical Support.
  • Industry: Technology.