Print Service Support Specialist

2 days ago

Wollongong, New South Wales, Australia beBeePrint Full time $60,000 - $80,000

Overview

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Support and Maintenance Role

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The Onsite Print Valet will be responsible for providing technical support to students and staff, managing toner and consumables, diagnosing and troubleshooting faults, delivering great customer service, managing kiosks and cash handling, and providing additional services such as binding and laminating.

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About the Role

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  • Provide technical support - Help students and staff with printer and copier issues, ensuring quick and effective solutions.
  • Manage toner and consumables - Deliver and monitor stock across campus and nearby locations.
  • Diagnose and troubleshoot faults - Keep printers and copiers operational and minimise downtime.
  • Deliver great customer service - Be a friendly and reliable point of contact for the campus community.
  • Manage kiosks and cash handling - Oversee two on-campus cashiers, including EFTPOS system maintenance, balancing, and banking.
  • Provide additional services - Offer binding and laminating services for students and staff.

About You

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You'll thrive in this role if you:

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  • Have a technical mindset and enjoy solving problems (experience with printer maintenance is a bonus).
  • Provide excellent customer service and communicate clearly.
  • Are organised and able to manage multiple tasks effectively.
  • Are proactive and adaptable, ready to take on a variety of tasks each day.
  • Are looking to learn - we'll provide all the training you need to succeed.

What We Offer

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A casual role with full-time hours, offering competitive pay that recognises your contribution. This role includes opportunities for growth and development, with full training provided. You'll work in a supportive and down-to-earth culture where your work is valued.

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