Senior Sales and Service Manager

3 weeks ago


Alice Springs, Northern Territory, Australia North East Group Full time
About the Role

As a key member of our leadership team, you will be responsible for overseeing the daily operations of our dealership, ensuring the success and growth of our business.

Key Responsibilities

Leadership and Management: Lead and manage the sales team, provide coaching and support to enhance performance, and develop and implement effective sales strategies to achieve revenue targets.

Customer Focus: Develop and foster relationships with customers to ensure a positive buying experience, and ensure all concerns are addressed in a timely and personal manner.

Market Analysis: Analyse market and competitor trends to identify opportunities for business growth, and develop long-term strategies that align with sales, service, and business goals.

Financial Management: Manage the branch budget, including sales revenue and service profitability, to ensure overall financial growth.

About You

We are seeking a strong leader with a minimum of 5 years' experience in a senior role within the automotive industry, with a commitment to delivering top-tier customer service in both sales and service contexts.

You will possess excellent leadership and people management skills, with the ability to guide teams across multiple departments, as well as strong analytical and problem-solving skills.

About Us

The Northeast Auto Group is a national award-winning automotive retail and service organisation, employing 600 people across multiple locations.

We are a high-performance business, committed to creating an inclusive work environment for all employees, and to delivering a complete customer experience through multiple business units.



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