Administration Manager

3 weeks ago


Brisbane, Queensland, Australia Icon Group Full time
About the Role

This is a challenging and rewarding opportunity to lead our administration team in providing high-levels of service to our patients, doctors, and clinical teams. The successful candidate will report to the Site Manager and be responsible for coordinating with all disciplines to ensure seamless day-to-day operations.

Key Responsibilities
  • Lead a team of administrators to provide exceptional patient care and support
  • Coordinate patient appointments and ensure timely and effective reception services
  • Process Medicare and private billing, ensuring accuracy and compliance with legislative requirements
  • Ensure accuracy in patient medical records and maintain privacy standards
  • Participate in and contribute to facility accreditation processes
  • Implement practice changes and quality improvements within the team
  • Manage resources to meet KPIs and targets under the guidance of the Site Manager
About You

We are seeking an enthusiastic and motivated individual with outstanding presentation and customer service skills to join our team. The successful candidate will have experience leading a team in a healthcare setting and a well-rounded understanding of health administration. They will be able to work autonomously and effectively in a team environment, plan, coordinate, and organise workloads to achieve quality patient service outcomes in a timely manner.

What We Offer
  • Competitive remuneration and professional development opportunities
  • Flexible work arrangements, including hybrid work environments and compressed work weeks
  • Novated lease options and paid parental leave
  • Wellness support and global opportunities for career advancement


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