Executive Operations Director

5 days ago

South Yarra, Victoria, Australia SCHNITZ Full time
About Schnitz

We've been serving up golden-crumbed, pan-fried schnitzels since 2007, using a traditional Polish family recipe. Our passion for good food and service hasn't changed, even if our operations have grown in scale.

The Role

We're looking for an Executive Operations Director to drive the financial and operational performance of our restaurants nationwide. As part of our Support Office team, you'll love the hustle, energy, and connection with your colleagues. You'll also relish the opportunity to make a real impact and grow with us.

Key Responsibilities
  • Managing the Operations department and playing a critical role in the Senior Leadership Team;
  • Driving and implementing key initiatives in line with our company strategy;
  • Overseeing and managing project deliverables, timelines, and budgets for the operations department;
  • Ensuring our Regional Managers and Area Managers are driving targets, analysing Key Performance Indicators (KPIs), and addressing financial management issues impacting restaurant profitability;
  • Providing expert advice and support to our Regional Managers to improve efficiencies;
  • Driving the team to support Franchisees and Restaurant Managers in growing sales and local market share in alignment with our operations strategy;
  • Effectively partnering with key stakeholders across the business, ensuring alignment on key business goals achieved through collaboration;
  • Continually analysing current practices for the development of ongoing operational efficiencies and productivity across our vast network of franchise and company stores;
  • Developing your team in line with our learning & development, succession planning, and growth strategies.
Requirements
  • Solid commercial acumen with experience in a senior operational role in the franchising sector;
  • Ability and knowledge to streamline financial practices and drive continuous process improvement;
  • Experience using analytical systems to monitor operational performance;
  • Demonstrated leadership of a high-performing department with the ability to motivate and engage a team;
  • Strong guest focus in all aspects of work;
  • Ability to build robust relationships with a wide range of stakeholders;
  • Excellent communication, presentation, and time management skills;
  • Proven influencing and negotiation skills;
  • Proven experience achieving KPIs and maximising profit.
Why Choose Schnitz?

We offer a true team that feels like family, real skills that set you up for success, and a great product with a story that counts. Our people say three things stand out:

  • A team that genuinely cares and supports each other;
  • A real opportunity to build a fun and rewarding career;
  • A proud Australian success story where everyone's story matters.

We're committed to fostering an inclusive and respectful workplace environment, hiring great people from diverse backgrounds, and encouraging applications from Aboriginal and Torres Strait Islander people, people of colour, LGBTQIA+ individuals, and those with a disability.

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