Restaurant Operations Director

1 month ago


South Yarra, Victoria, Australia Schnitz Full time
Job Description

We are seeking a skilled Restaurant Manager/Trainer to join our team at Schnitz. This is an exceptional opportunity for a motivated and experienced individual to take on a key role in maintaining the high standards of one of our showcase stores.

About the Role

This store is a unique showcase of all the best parts of Schnitz, and we need a special kind of person who can proudly uphold and exemplify Schnitz standards. As Store Manager, you will play a pivotal role in maintaining the impeccable reputation of this store.

You will be accountable for day-to-day operations and delivering a strong bottom line while also being responsible for training and supporting incoming franchise partners ensuring they embody our brand ethos and deliver outstanding service to customers.

Your Key Responsibilities
  • Manage all aspects of daily operations, including staffing, inventory management, and profitability;
  • Foster a consistently great Schnitz experience to all Guests and create a culture where the Guest comes first at all times;
  • Be a guardian of all Schnitz standards for food quality, cleanliness, and safety;
  • Develop and implement strategies to maximize sales and profitability;
  • Take charge of the 6 week training for franchise partners and managers, focusing on operational best practices, customer service standards, and brand values;
  • Maintain diligent training records and liaise with the L&D team to ensure trainee Franchise Partners are set up for success;
Requirements
  • Minimum 5 years experience in a store manager capacity in the fast-casual/QSR sector with a proven ability to achieve operational success;
  • Strong leadership skills with the ability to inspire and motivate team members;
  • Excellent communication and interpersonal skills, with the ability to effectively train, motivate and inspire others;
  • Detail-oriented with a sharp focus on maintaining high standards of quality and service;
  • Ability to thrive in a fast-paced environment and make sound decisions under pressure;
  • Proven track record of delivering high-quality training programs to management personnel, achieving measurable results;
  • Flexibility to work evenings, weekends, and holidays as needed;
  • Willingness and availability to travel as needed to support new store openings and training initiatives;
About Us

Schnitz is committed to fostering an inclusive and respectful workplace environment. We hire great people from a wide variety of backgrounds - not just because it is the right thing to do, but because it makes our organisation stronger. We encourage applications from Aboriginal and Torres Strait Islander people and other people of colour, people from culturally diverse backgrounds, LGBTQIA+ people and those with a disability.

What We Offer
  • A competitive salary package; estimated around $80,000 - $110,000 per year based on industry standards;
  • Ongoing training and development with opportunities to get involved in further learning and development as well as operational initiatives;
  • A work culture that feels like a family built on a foundation of quality, compassion, and integrity;
  • An opportunity to continue your career development with our nationally recognised and respected brand;


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