Technical Support Specialist

3 weeks ago


Perth, Western Australia Civeo Full time

Civeo, a leading global provider of workforce accommodation solutions listed on the New York Stock Exchange, seeks an experienced Technical Support Specialist to join our team in ensuring the effective day-to-day operation of our IT service desk's proactive services and initiatives.

The ideal candidate will possess a minimum Information Technology Certificate 2 and higher, as well as at least 2 years of experience in a related position. In this role, you will be responsible for providing excellent first- to second-level support on all supported systems, managing escalations, configuring and maintaining various hardware and software components, troubleshooting audio-visual/video/phone conference equipment, and delivering high-quality onsite support to our office locations.

Your primary duties will include:

  • Providing timely responses to all tickets – incidents and requests;


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