Technical Support Specialist

2 weeks ago


Perth, Western Australia Professional Search Group Full time

Job Title: Technical Support Specialist

Location: Perth, Western Australia

About Our Client

Our client is a dynamic and customer-focused IT solutions provider based in the heart of Perth's Western suburbs.

The company is committed to delivering exceptional IT services and is now seeking a skilled Technical Support Specialist to join their team.

Job Description

As a Technical Support Specialist, you will be responsible for providing top-notch technical support to clients across various industries.

Your key responsibilities will include:

  • Providing first-level technical support via phone, email, or remote desktop sessions.
  • Troubleshooting and resolving complex IT-related queries and issues.
  • Collaborating with the IT team to find innovative solutions.
  • Documenting and tracking support requests in our ticketing system.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A strong passion for helping others and a customer-centric approach.
  • Previous experience in a similar technical support role.
  • Intermediate-level ICT troubleshooting skills, including knowledge of Microsoft 365 and Windows AD.
  • Excellent communication and professional phone manner.
  • Ability to prioritize tasks to meet service level agreements (SLAs).
  • Strong documentation and independent work skills.
Benefits

We offer a competitive salary package, including:

  • $65,000 - $80,000 per annum, depending on experience.
  • Ongoing career development opportunities.
  • A supportive and collaborative team environment.
  • Convenient location in Perth's Western suburbs.

Please submit your resume today to take the next step in your career as a Technical Support Specialist.



  • Perth, Western Australia Technical Resources Full time

    About the RoleWe are seeking a highly skilled Senior Technical Port Operations Specialist to join our team at Technical Resources. In this role, you will provide engineering technical support for clients' port assets.Experience: 3-5 years of experience in a similar role is essential.Key Responsibilities:To provide technical support for various port assets.To...

  • Electrical Engineer

    4 weeks ago


    Perth, Western Australia Technical Resources Full time

    Job Title: Electrical Engineer - Technical SpecialistAbout the Role:We are seeking an experienced Electrical Engineer to join our team as a Technical Specialist. This is a unique opportunity to work with a leading provider of technical resources and contribute to the success of our clients.Key Responsibilities:Deliver electrical engineering services that...


  • Perth, Western Australia Technical Resources Full time

    About the Role:">This is a senior project engineering position that requires a technical specialist with experience in leading multi-disciplinary projects. The successful candidate will have extensive knowledge of project control reports, procurement, subcontracting, and construction management.">Responsibilities:">">Lead small to medium-sized projects...


  • Perth, Western Australia R&D Solutions Pty Ltd Full time

    Technical Support SpecialistThe Technical Support Specialist role at R&D Solutions Pty Ltd presents an excellent opportunity to contribute to the success of our dynamic team in the mining, resources, and energy sectors. As a full-time position, you will play a vital part in providing expert technical support and analysis to our clients. Your strong...


  • Perth, Western Australia Ziksu Full time

    At Ziksu, we are shaping the future of Australian banking with innovative technology. We are seeking a highly motivated and organized Technical IT Support Specialist to join our dynamic team.We offer a competitive salary package including a base salary of $65,000 - $80,000 per year, depending on experience, as well as opportunities for career growth and...


  • Perth, Western Australia Technical Resources Full time

    Technical Resources is seeking an experienced Control Systems Design Specialist to join our team in Australia.Job OverviewThe ideal candidate will have a strong background in control system design and implementation, with experience in development of control system designs on key industrial projects.We offer a competitive salary package, including a base...


  • Perth, Western Australia Pyramid Global Technologies Full time

    About the Job:We are seeking a Technical Support Specialist to join our team at Pyramid Global Technologies.Job SummaryThe Technical Support Specialist will be responsible for providing technical support and guidance to customers on the development and maintenance of applications built on OpenROAD, C++ and other technologies.Key Responsibilities:Provide...


  • Perth, Western Australia Hudson Full time

    Job Title: Technical IT Support SpecialistAbout the Role:We are seeking an experienced Technical IT Support Specialist to join our client's dynamic IT team for a 6-month contract position, with the possibility of extension.Key Responsibilities:Provide expert L2/L3 IT support for both in-office and remote staff, ensuring prompt resolution of complex...


  • Perth, Western Australia Professional Search Group Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking an experienced Technical Support Specialist to join our team at Professional Search Group. The successful candidate will be responsible for providing advanced technical support to clients, troubleshooting complex technical issues related to Microsoft 365, Azure AD, and virtual machines.Key...


  • Perth, Western Australia Global Growth Solutions Pty Ltd Full time

    Job OverviewWe are seeking a skilled and experienced Technical Support Specialist to join our team at Global Growth Solutions Pty Ltd in Balcatta, Perth. The successful candidate will be responsible for providing exceptional technical support to our clients, resolving complex hardware, software, and network issues, and ensuring a high level of customer...


  • Perth, Western Australia Civeo Full time

    Job SummaryWe are seeking an experienced Technical Support Specialist to join our team at Civeo.


  • Perth, Western Australia Position Partners Full time

    Company OverviewAptella is a leading provider of GIS/Mapping, GPS, Total Station, Machine Control and Software solutions.We are seeking an experienced Technical Support Specialist to join our team based in Perth, WA.


  • Perth, Western Australia Technical Resources Full time

    Electrical Controls SpecialistJob Overview:We are seeking an experienced Electrical Controls Specialist to join our team at Technical Resources.About the Role:This is a 12-month fixed-term contract, with a roster of 5:2:4:3. You will be responsible for providing electrical design and technical support for defect elimination and operational improvement...


  • Perth, Western Australia Technical Resources Full time

    **About the Company:**We are Technical Resources, a leading provider of innovative solutions in the mining industry. Our team is dedicated to delivering exceptional results and exceeding client expectations.**Estimated Salary Range:** $120,000 - $150,000 per annum**Job Description:Supports the team to provide mine survey insight and input into mining and...


  • Perth, Western Australia Technical Resources Full time

    Job Title: Senior Mechanical Design SpecialistRole Overview:Technical Resources is seeking a Senior Mechanical Design Specialist to join our team in Perth, WA. As a key member of our design team, you will be responsible for delivering high-quality mechanical piping designs for large-scale iron ore mining projects.Key Responsibilities:Develop piping...


  • Perth, Western Australia Technical Resources Full time

    Technical ResourcesWe are currently seeking an Electrical Design Specialist to join our team. As an Electrical Design Specialist, you will be responsible for delivering detailed electrical designs and specifications for various projects.


  • Perth, Western Australia Technical Resources Full time

    OverviewTechnical Resources is a leading provider of technical expertise to the Oil & Gas industry.Salary Range: $120,000 - $180,000 per annumJob Description:We are seeking an Electrical Systems Specialist to work in our Darwin CBD office. As an Electrical Systems Specialist, you will be responsible for working across discipline design for requirements...


  • Perth, Western Australia Technical Resources Full time

    Job Title: Senior Electrical Systems SpecialistAbout the Role: We are seeking an experienced Senior Electrical Systems Specialist to join our team at Technical Resources. This is a fantastic opportunity for a skilled professional looking to take on a challenging role with a leading provider of technical solutions.Key Responsibilities: Electrical design for...


  • Perth, Western Australia Pyramid Global Technologies Full time

    About Pyramid Global TechnologiesWe are seeking an experienced Technical Support Specialist to join our team at Pyramid Global Technologies. This is a fantastic opportunity for someone who enjoys working with various technologies and has a passion for delivering exceptional support.Job SummaryThis role will be responsible for providing technical support and...


  • Perth, Western Australia Technical Resources Full time

    Job DescriptionTechnical Resources is seeking a skilled Site Health Specialist to join our team.About the RoleAs a Site Health Specialist, you will be responsible for providing expert advice and support to our site personnel in matters related to site health and safety.Key ResponsibilitiesDevelop and implement effective health and safety policies and...