Quality Control Specialist

3 days ago

Wollongong, New South Wales, Australia beBeeAssurance Full time $81,926 - $135,961

Job Title: Quality Assurance Officer

Job Opportunity:

We are seeking a seasoned quality assurance expert to join our risk management team on a parental leave secondment. The selected candidate will be responsible for reviewing lending files at various stages of the credit lifecycle, ensuring compliance with legislative requirements and organisational policies and procedures.

This role is ideal for an experienced professional who desires to build their skills and knowledge in lending assurance and the credit lifecycle. Key responsibilities include:

  • Reviewing lending files at various stages of the credit lifecycle in line with QA methodology, ensuring compliance with legislative requirements and organisational policies and procedures.
  • Conducting targeted reviews in line with Risk Plan and as required based on trends analysis and/or hot spots.
  • Investigating and providing feedback on Lending Fraud Referrals including actioning of AML monitoring for Loan accounts.
  • Effectively communicating feedback and review results to employees.
  • Identifying risks and control opportunities.
  • Regular analysis, reporting and observation of the lending process, policy, products and strategies and delivering insights on credit quality and loan integrity.
  • Identifying collective and individual knowledge and areas of development within the front line, and coaching staff to improve risk awareness.
  • Understanding of credit-based activities throughout the credit lifecycle, including transactional level experience.
  • Analysis and reporting skills with the ability to draw insights.
  • Attention to detail and fraud awareness with the ability to detect errors and inconsistencies.
  • Ability to complete work with minimal supervision and meet deadlines.
  • Effective interpersonal skills with the ability to engage and work with other Business Units and all staff to improve practices and outcomes.
  • Knowledge of key compliance requirements (NCCP, Privacy, AML/CTF, FSR).
  • Sound risk awareness including behaviours demonstrating a positive attitude towards assurance and alignment with organisational code of conduct.
  • Proficient computer skills including Word, Excel and PowerPoint.

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