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Travel Expert Portfolio Manager

1 month ago

Sydney, New South Wales, Australia Corporate Traveller Full time

An exciting opportunity has arisen to join Corporate Traveller as a Travel Expert Portfolio Manager. As a key member of our team, you will be responsible for managing and growing your own portfolio while supporting the Business Leader in developing and retaining their team.

This role requires an operational and technical expert who can provide exceptional customer service by adhering to CT's One Best Way Operational Excellence framework, including customers' SLAs. You should have advanced knowledge of internal and customer-facing technology systems and be able to assess, troubleshoot, and provide solutions to a varying range of scenarios.

Responsibilities:
  • Provide outstanding and consistent customer experience
  • Demonstrate expertise in all corporate travel product knowledge
  • Review customers' travel programs and present options that drive financial and operational value
  • Deliver compelling customer experiences to maximize opportunities for retention and satisfaction
Requirements:
  • Minimum 3 years in the travel industry
  • Leadership experience
  • Strong multitasking ability
  • A high level of attention to detail
  • Excellent communication, listening, and presentation skills
Estimated Salary:

$90,000 - $120,000 per annum

About Us:

Corporate Traveller is a leading provider of corporate travel services. We are committed to delivering exceptional customer experiences and providing opportunities for growth and development.