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Release Operations Manager

2 months ago

Canberra, ACT, Australia Kinetic IT Full time

About the Role

We are seeking a highly skilled and experienced Release Operations Manager to join our team at Kinetic IT. As a leader in the Federal Government realm, you will have the opportunity to elevate your career and make a significant impact on our organization.

Key Responsibilities

  • Oversee the Release Practices within the Service Integration & Management (SIAM) framework, ensuring the day-to-day effectiveness of service provision and meeting targets.
  • Build collaborative partnerships with key stakeholders and Service Providers, crafting and executing Release & Deployment practices that align with policies and set industry standards.
  • Drive the implementation and maintenance of Master Release plans, planning and executing releases, leading Release forums, and cultivating a culture of continuous improvement.
  • Lead a diverse team of Release Process professionals, fostering collaboration, accountability, and a positive work culture.
  • Oversee complex release practices, including resource allocation, risk management, and stakeholder communication.
  • Make informed decisions quickly and confidently, considering both short-term needs and long-term implications within the SIAM ecosystem.
  • Manage organizational change associated with implementing new release processes, tools, or technologies.

About You

We are looking for a candidate with strong leadership skills, a deep understanding of IT Service Management frameworks, and expertise in Release Management processes and tools. You should be able to obtain and hold an Australian Government Clearance.

About Kinetic IT

We are an Australian-owned company that takes pride in delivering exceptional service that exceeds our customers' expectations and positively contributing to our industry and community. We offer a range of benefits, including flexible working, paid parental leave, and professional development opportunities.