Senior Release Operations Specialist
3 weeks ago
About the Role
We are seeking an experienced Release Operations Manager to join our team at Kinetic IT.
The successful candidate will be responsible for overseeing the Release Practices within the Service Integration & Management (SIAM) framework, ensuring the day-to-day effectiveness of service provision and meeting targets.
About You
You will have strong leadership skills to effectively manage and motivate a diverse team of Release Process professionals, fostering collaboration, accountability, and a positive work culture.
You will also have a deep understanding of IT Service Management frameworks and expertise in Release Management processes and tools.
About Us
Kinetic IT is an Australian-owned company that takes pride in delivering exceptional service that exceeds our customers' expectations and positively contributing to our industry and community.
We offer a range of benefits, including flexible working, paid parental leave, purchased leave, and regular company events.
Requirements
- Ability to obtain and hold an Australian Government Clearance
- Strong leadership skills to effectively manage and motivate a diverse team
- Deep understanding of IT Service Management frameworks and expertise in Release Management processes and tools
- Proficiency in overseeing complex release practices, including resource allocation, risk management, and stakeholder communication
- Ability to make informed decisions quickly and confidently, considering both short-term needs and long-term implications within the SIAM ecosystem
- Demonstrated experience in managing organisational change associated with implementing new release processes, tools, or technologies
- Dedication to continuous learning and improvement, proactively seeking opportunities to enhance Release processes and drive operational excellence
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