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Fitness First Member Support Consultant
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Fitness Consultant
2 months ago
We are Australia's premier, privately-owned fitness organisation, operating 97 premium clubs across Queensland, Victoria, South Australia, and Western Australia. Our mission is to move people to achieve great things.
The OpportunityAs a Member Support Consultant at our Carnegie club, you will play a vital role in building and maintaining a thriving Goodlife Health Club membership base. Your responsibilities will include:
- Proactively contributing to club sales budget through sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, referrals, and identifying new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys through positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey
We are looking for individuals who possess:
- Current First Aid & CPR certificates
- The ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems and overcome obstacles
- Outstanding communication abilities, including listening, understanding, empathising, and influencing others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focus with a desire to achieve exceptional customer outcomes
A career in the fitness industry is a career like no other. With Goodlife Health Clubs, you will have the opportunity to inspire others and positively impact the health, well-being, and confidence of people across your community.
We offer:
- A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards"
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group
We are proud to be part of Fitness and Lifestyle Group (FLG), a global fitness organisation with 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees help almost a million people live happier, healthier, and more active lives, delivering 65 million+ workouts per year.
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