
Administrative Professional
2 weeks ago
Overview:
The Administration Officer will play a pivotal role in ensuring the seamless day-to-day operations of administrative duties for our facility. This includes managing the reception, presenting a professional image, supporting prospective residents, and providing exceptional customer service.
Key Responsibilities:
- Manage the reception and present a professional image
- Support prospective residents in their transition to aged care
- Ensure timely provision of necessary information to prospective residents
- Respond to enquiries, meet with prospective residents and their families, and introduce them to our home
- Report to the Admissions and Customer Experience Manager and provide general administrative support to the General Manager
- Undertake essential administrative functions such as billing, banking, and tasks associated with resident admissions
- Perform general administrative duties such as filing, archiving, and other duties as directed by the management team.
Required Skills and Qualifications:
- Recent and strong experience in an administration role (aged care or healthcare desirable)
- An eye for detail and a desire to provide high-quality service to all staff and clients
- Ability to work collaboratively within a team and independently
- Ability to maintain a high level of confidentiality
- Proficiency with MS Office Suite and ability to use and learn various systems
Benefits:
We offer a range of benefits including excellent on-the-job training, ongoing free learning and development, and pathways for advancement within the organization.
Additional Information:
Employment with our facility requires NDIS Worker Check, Reference Checks, and Pre-Employment Medical Check.
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