Lead Cake Production Specialist

2 days ago

Livingstone Shire, Australia beBeeBakery Full time
Job Title: Bakery Operations Manager

We are seeking an experienced Bakery Operations Manager to join our team. As a key member of our bakery operations, you will be responsible for overseeing the day-to-day activities of our bakery.

Key Responsibilities:
  • Prioritize guest satisfaction and model superior guest engagement
  • Partner with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control
  • Support the Bakery Manager in recruiting, selecting and training team members, directing daily work responsibilities, and providing performance feedback and coaching
  • Ensure NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures
  • Assist the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing
  • Co-manage special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries
  • Co-facilitate the opening and closing of the bakery, including cash-drawer balancing and bank deposits
  • Maintain hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate
Requirements:
  • Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals
  • Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies
  • High school diploma or GED; post-secondary education is a plus
  • 1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities
Benefits:
  • Sense of Family Culture
  • Flexible Schedule
About Us:

We are committed to bringing joy to our guests and our communities and helping make every celebration sweeter Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.

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