Business Outcomes Manager

2 days ago

Sydney, New South Wales, Australia beBeeStrategic Full time $90,000 - $120,000
Key Role:

Drive strategic partnerships and business growth initiatives as a Business Engagement Manager.

This is a key role that requires collaboration, problem-solving, and stakeholder management skills to drive business outcomes. The successful candidate will have experience in managing prioritisation of work across a matrix of stakeholders and domain delivery structures.

Responsibilities:
  • Design, implement, monitor and improve systems, processes and services within remit of the Spring Office.
  • Facilitate front door engagement practices via COPS front door ensuring engagement is managed in timely manner.
  • Solve complex problems and remove ambiguity of dependencies of initiatives directly driven by COPS or impacting COPS overall.
  • Build effective relationships across all workstreams where COPS is enabler.
  • Accountable for supporting interlocks across COPS working with all Workstreams enabling program and COPS support team teams to coordinate estimations, backlog management and team mobilisation as needed.
  • Follow planning and performance rituals to contribute towards overall COPS strategic roadmap.
  • Manage consolidated view of capacity, inflight initiatives, risks, gaps and opportunities.
  • Council stakeholders and initiative owners to strengthen execution muscle.
  • Deliver commitments as per Milestone Plan resolving issues where relevant.
  • Support COPS workstreams progress on transformation.
  • Coordinate required ways of working activities.
Requirements:
  • Results-driven, non-bureaucratic removing time-wasting tasks with negotiation skills and influencing for outcomes.
  • Demonstrated skills and experience in managing prioritisation of work across matrix of stakeholders and domain delivery structures.
  • Ability to work in complex projects in ever-changing environment.
  • Poerful oral and written communication skills including ability to translate business needs into high level technology options/solutions and communicate complex findings and ideas in plain language.
  • Highly analytical and commercially savvy with understanding of project management methodologies.
  • Good exposure using tools like Excel Power Point and JIRA.
  • Demonstrated skills in business project management continuous process/systems improvement and understanding of CARE systems and impacts.
  • Strong analytical skills and high attention to detail with advanced stakeholder management skills.
  • Able to lead and coordinate meetings with diverse stakeholders.
  • Strong negotiation and influencing skills with collaborative mindset.
What We Offer:

The company offers a dynamic work environment with opportunities for professional growth and development.

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