
Site Operations Lead
19 hours ago
Key Role: Site Management
About the PositionThis is a strategic business-focused leadership role that oversees a team of professionals in delivering a high-quality and sustainable service to both customers and partners.
Main Responsibilities:- Providing effective leadership aligned with corporate values, mission, and operational plans
- Ensuring all aspects of our Service Delivery Model are delivered to a high standard and compliance requirements are met on an individual and site level
- Driving team performance and productivity, ensuring your site consistently delivers commercial returns while producing sustainable outcomes for a diverse group of individuals
- Establishing and maintaining a network of key internal and external stakeholders
About You
Demonstrated experience in Employment Services and case management (highly regarded)
Experience in day-to-day management and coordination of effective teams
Ability to overcome objections and break down barriers that exist for people experiencing unemployment
A strong ability to problem-solve and communicate to a wide variety of stakeholders
Demonstrated experience in achieving and exceeding business targets and Key Performance Indicators
What We Offer
Competitive remuneration & benefits package ($15,900 tax-free + meal & entertainment benefits)
Great work-life balance with an opportunity for flexible working arrangements or accrued leave
Discounted fitness memberships, health insurance, retail discounts, and more
Attractive leave benefits with access to purchase leave, 12 weeks paid Parental Leave, and up to 5 days paid leave per year to support the organisation
Access to Employee Assistance Program and health & wellness initiatives, fostering a supportive and inclusive approach to your overall wellbeing
Long-term employment opportunities within the organisation and wider networks
Comprehensive and supportive on-the-job training
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