Telecommunications Quality Assurance Specialist
4 days ago
Overview
Service Stream is seeking a Telecommunications Quality Assurance Specialist to join its Telecommunications division. This role will support the National Delivery Manager in day-to-day operational activities and be responsible for overall Regional Quality performance, Compliance, and continual improvement of programs processes and operations within the NBN Unify Services contract.
About the Opportunity
This is an exciting opportunity for a quality assurance professional to work with Service Stream's experienced team and contribute to delivering high-quality services to customers.
The ideal candidate will have extensive experience working in Telecommunications, particularly in NBN FTTP, FTTC, FTTN, HFC, and basic civils. Intermediate level skills in Microsoft Office are essential, including Word, Excel, Power Point, and Outlook.
Responsibilities
- Implement and maintain the Quality Management Plan ensuring project compliance to AS/NZ ISO 9001:2008 and relevant legislative requirements.
- Support regional delivery teams in embedding product quality assurance processes and systems within the operating environment.
- Provide product quality reporting and trend analysis to the Quality Project Lead.
- Support field teams with the closeout of all non-conformance issues with the regional delivery team.
- Ensure field Quality assurance activities are conducted in accordance with the audit schedule.
What We Offer
We offer a competitive salary of approximately $120,000 per annum, depending on location and experience.
We prioritize work-life balance and offer a supportive and dynamic work environment.
Key Skills and Qualifications
- Vast experience working in Telecommunications, particularly in NBN FTTP, FTTC, FTTN, HFC, and basic civils.
- Intermediate level skills in Microsoft Office, including Word, Excel, Power Point, and Outlook.
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