Telecommunications Quality Assurance Specialist

3 weeks ago


Wetherill Park, Australia Service Stream Full time

About the Role

Service Stream's Telecommunications division is seeking a Field Quality Advisor to support the National Delivery Manager in day-to-day operational activities. The successful candidate will be responsible for overall Regional Quality performance, Compliance, and the continual improvement of programs processes and operations within the NBN Unify Services contract.

Key Responsibilities:

  • Implement and maintain the Quality Management Plan ensuring project compliance to AS/NZ ISO 9001:2008 and relevant legislative requirements.
  • Support the regional delivery team in embedding product quality assurance processes and systems within the operating environment.
  • Provide product quality reporting and trend analysis to the Quality Project Lead.
  • Support field team with the closeout of all non-conformance issues with the regional delivery team.
  • Ensure field Quality assurance activities are conducted in accordance with the audit schedule.

Requirements:

  • Vast experience working NBN Telecommunications FTTP, FTTC, FTTN, HFC, and basic civils.
  • Experience in Field Telecommunications is critical.
  • Intermediate level in Microsoft Office including Word, Excel, PowerPoint, and Outlook is essential.

About Service Stream

Service Stream is a leading provider of telecommunications services and solutions. We are committed to delivering high-quality services to our customers and are seeking a skilled and experienced Field Quality Advisor to join our team.



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