Porter

2 weeks ago

Brisbane, Queensland, Australia Accor Full time
Job Title: Porter

We are seeking a highly skilled and enthusiastic Porter to join our team at Pullman & Mercure King George Square. As a Porter, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.

Key Responsibilities:
  • Engage with guests on arrival, departure, and during their stay, providing personalized service and ensuring their needs are met.
  • Receive and transport guest vehicles and luggage, ensuring they are delivered to their destination safely and efficiently.
  • Provide recommendations and information about Brisbane and its surroundings to our guests, enhancing their stay and promoting our hotel's services.
  • Collaborate with various departments to ensure a smooth and enjoyable experience for our guests.
  • Upsell hotel products and services, providing exceptional service and product knowledge to our guests.
Requirements:
  • A genuine passion for delivering exceptional service and creating memorable experiences for our guests.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • A strong work ethic and ability to work varied shifts, including early mornings and late evenings.
  • A valid open manual driver's license and physical strength to safely lift and carry heavy items.
About Accor:

We are a global hospitality leader, committed to delivering exceptional experiences for our guests. We offer a dynamic and inclusive work environment, where you can grow and develop your skills. Join us and become part of a team that is passionate about hospitality and dedicated to making a difference.

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