
Vulnerable Support Specialist
5 days ago
We are a leading community organisation dedicated to enriching lives and strengthening communities.
This role supports vulnerable individuals in need with food and financial assistance.
- Deliver exceptional customer service to clients and the public.
- Provide initial assistance and identify needs for new clients.
- Receive and direct clients, provide food parcels and referrals.
- Maintain client data and records confidentially and securely.
- Contribute to team meetings and events, providing administrative support.
- Ensure timely completion of general administrative tasks.
The ideal candidate will possess:
- Qualifications and experience in Social Work or Community Services, or Customer Service.
- Strong interpersonal, telephone and written communication skills.
- Proficiency in computer skills including Excel and database use.
- Excellent time management and prioritisation skills.
- Genuine compassion for individuals experiencing financial hardship.
- Ability to provide support to clients with complex needs.
- A driven, hardworking, flexible and proactive attitude.
The successful applicant will receive an excellent remuneration package and benefits, including salary packaging and learning opportunities.
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