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Insurance Policy Wordings Specialist

1 month ago


Sydney, New South Wales, Australia CHUBB Full time

Chubb is a world leader in insurance, with operations in 54 countries and territories. We provide commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. As an underwriting company, we assess, assume, and manage risk with insight and discipline. We service and pay our claims fairly and promptly.

Your Role:

To be a trusted adviser to the business by providing legal and drafting expertise in the development of clear, concise, effective, and distinctly 'Chubb' policy wordings, while ensuring policy wordings are drafted in accordance with relevant regulatory and legislative requirements.

Your Responsibilities:

  • Responsibility for the design and technical writing of new policy wordings across various business lines, in consultation with key business stakeholders, including any associated schedules, certificates of insurance, and endorsements – while having regard to customer value considerations, legal aspects of policy wording writing, and underwriting requirements.
  • Collaboration with key business stakeholders to understand product intention, target market, product design, distribution methods, and vision.
  • Editing and proofreading policy wordings.
  • Relationship management of key business stakeholders and responsibility for managing large pieces of wordings project work.
  • Knowledge of relevant legislation and its application to insurance contracts, including the Insurance Act, the Insurance Contracts Act, the Corporations Act (including financial services legislation), and the Competition & Consumer Act.
  • Research and application of insurance policy construction.
  • Maintaining awareness of legal and regulatory requirements (such as unfair contract terms and design and distribution obligations), and monitoring changes and developments in the legal and regulatory landscape, including AFCA decisions and regulatory publications.
  • Assisting in the development and maintenance of style guide, policy wording templates, and precedent documents.
  • Liaising with various business stakeholders, including the Risk, Compliance, and Claims Teams, and the Complaints and Customer Resolution Team to analyze internal claims information and feedback on existing policy wordings.
  • Communication and cooperation with key internal stakeholders within Australia and other jurisdictions.
  • Current NSW Practising Certificate.
  • Law degree with 3 to 5 years post-qualification legal experience preferably in insurance and/or commercial law in either private legal practice or a corporate organization (preferably an insurance company or other financial institution).
  • Front-end insurance experience, including policy wording drafting and advice, will be highly regarded.
  • Understanding of regulatory frameworks impacting the financial service industry (such as unfair contract terms) will be highly regarded.
  • Confidence in drafting and developing policy wordings and an interest in technical writing.
  • Knowledge of plain language writing, appreciation of grammar, and strong editing skills.
  • Ability to provide commercially-focused legal and regulatory advice and policy drafting support.
  • Ability to manage competing priorities and business stakeholders.
  • Ability to work both autonomously and within a team.
  • Demonstrated effective and proactive communication, negotiation, and interpersonal skills to be capable of dealing with all levels of Chubb personnel as well as external parties.
  • Ability to effectively manage competing priorities and adhere to deadlines.
  • A positive attitude and high integrity.

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach via our 'My One Thing' initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast, and fresh fruit), and the option to enroll in the Chubb Limited discounted stock purchasing scheme.