Claims Specialist
6 days ago
Job Title: Claims Specialist - Cyber Insurance
Job Summary:
We are seeking an experienced Claims Specialist to join our Cyber Insurance team. As a Claims Specialist, you will be responsible for managing end-to-end claims, working closely with the Incident Response team, and providing excellent client service.
Key Responsibilities:
- Manage a portfolio of claims, ensuring timely and efficient resolution
- Work with the Incident Response team to track and record data, providing insights to leadership and underwriting teams
- Interpret policy wordings and manage client expectations
- Handle claims from micro-SME to mid-market clients, engaging with clients via various channels
- Focus on fast, proactive service and process improvement
- Record management and administration duties in line with company policy and compliance guidelines
Candidate Profile:
- At least 3 years of experience in insurance claims, preferably cyber and/or commercial insurance product claims
- Previous experience with end-to-end claims management
- Ability to interpret policy wordings and manage client expectations
- Proactive and service-oriented, with excellent communication skills
About Us:
REO Group is a leading provider of tailored specialist cyber insurance products. Our claims team is multi-award winning, and we offer a supportive and collaborative environment for our employees to grow and develop.
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