
Front Desk Ambassador
4 days ago
About The Role:
We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Professional. In this role, you will be responsible for providing exceptional customer service to guests, members, and staff.
Key Responsibilities:
- Provide exceptional customer service to guests, members, and staff.
- Perform reception duties with a focus on professionalism and pride in presentation.
- Assist in stock take and handle various administrative tasks as needed.
- Drive membership and retail sales through effective cross-selling and proactive engagement.
- Demonstrate a thorough understanding of membership requirements.
- Maintain cleanliness and upkeep of the gym.
- Promptly report any maintenance issues requiring attention.
Requirements:
- Previous customer service experience
- Strong PC literacy and administration skills
- Current Level 2 First Aid, CPR, and Police Check (or willing to obtain)
Benefits:
- Employee discount
- Gym membership
- Professional development assistance
Schedule:
- Monday to Friday
- Shift work
- Weekend availability
Work Location:
In person
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