International Trade Specialist

As a Customs Specialist at C.H. Robinson in Sydney, you will gain hands-on experience with customs procedures and client requirements.

This entry-level role offers a foundation for career growth within the organization while enhancing customer service skills, data entry, problem-solving, and regulatory knowledge.

We are seeking an individual who can develop an understanding of Customs requirements and Partner Government Agency involvement in the international trade transaction.

The successful candidate will be responsible for maintaining operational excellence, facilitating relationships, and meeting regulatory requirements.

We offer flexible work arrangements, a broad range of career development opportunities, and a diverse and inclusive work environment.

This role is ideal for individuals who value learning and growth, and are willing to pursue a Diploma of Customs Broking or similar industry experience.

We have an experienced team who work collaboratively to deliver smarter solutions for our clients, and we pride ourselves on being an Equal Opportunity employer.

The duties and responsibilities of this position consist of:

Maintain Operational Excellence:

- Develop an understanding of Customs requirements and Partner Government Agency involvement in the international trade transaction
- Prepare import declarations for shipments within a timely manner
- Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo
- Ensure regulatory requirements are met, and proper documentation exists for all shipments
- Demonstrate competency with respect to the customs brokerage products' standard operating procedures (SOP) and best practices
- Manage customer invoicing, process vendor payables, and assist with receivables of assigned accounts
- Compilation, classification, and general preparation of entries for Customs & DAWR Clearance
- Operate within the Australian Customs ICS system
- Operate within the Australian Quarantine release and control systems
- Receive and review documentation to input and transmit data for Customs and DAFF clearance

Facilitate Relationships:

- Communicate clearly, promptly and effectively with customers, C.H. Robinson offices, agents, and external vendors
- Foster a positive and collaborative working environment for all team members
- Adhere to a high level of operational excellence with respect to on time performance, accuracy, and customer service
- Understand and learn to leverage C.H.Robinson's network of departments, support teams, and leadership
- Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS:

Required:

- High school diploma or Graduate degree, or TAFE Certification
- 1+ years of relevant experience in freight forwarding/ supply chain operations/ customs compiling experience.
- Currently pursuing or willing to pursue a Diploma of Customs Broking

Preferred:

- CBFCA approved customs broker course of study or similar industry experience
- Associate or bachelor's degree from an accredited college or university
- Strong communication, prioritization, and multi-tasking skills
- Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs
- Values a diverse and inclusive work environment

Benefits:

At C.H. Robinson Oceania, we offer flexible work arrangements, a broad range of career development opportunities, and a diverse and inclusive work environment.

Other Information:

The duties and responsibilities listed above are not exhaustive and may change based on the company's needs. The role requires flexibility, a positive attitude, and a willingness to learn and grow.

By applying for this role, you acknowledge that you have read and understood the job description and the company's expectations. You also understand that this role is subject to change based on the company's needs and that you may be required to perform other duties as assigned.